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Privacy Policy

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PROPER, Intellectual Property Services

Effective Date: May 01, 2026

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1. Introduction

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PROPER (“the Firm”, “we”, “us”, or “our”) is committed to protecting the privacy and confidentiality of the information entrusted to us by our clients. As an intellectual property firm, we collect, use, store, and process personal and sensitive information to provide legal and technical services related to the filing, prosecution, maintenance, enforcement, and defense of intellectual property rights, as well as regulatory matters such as sanitary registrations and technical evidence management.

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This Privacy Policy explains how we handle such information in accordance with applicable data protection laws and professional confidentiality obligations.

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2. Scope of the Policy

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This Policy applies to all personal data and confidential information collected from:

  • Clients and prospective clients

  • Representatives, employees, or agents of clients

  • Third parties involved in intellectual property or regulatory matters

 

3. Information We Collect

 

We may collect and process the following categories of information:

a. Personal Information

  • Full name, address, email, and phone number

  • Identification details (e.g., government-issued ID, tax numbers)

  • Professional or corporate affiliation

b. Intellectual Property Information

  • Invention disclosures

  • Trademark, patent, copyright, and design materials

  • Business strategies related to intellectual property portfolios

c. Confidential and Technical Information

  • Technical documents, formulas, processes, and research data

  • Evidence supporting IP claims or defenses

  • Documentation related to sanitary registrations, regulatory approvals, and compliance

  • Trade secrets and proprietary business information

d. Financial and Administrative Information

  • Billing details and payment records

  • Engagement agreements and correspondence

 

4. Purpose of Processing

We use the collected information strictly for legitimate professional purposes, including:

  • Filing, prosecuting, maintaining, and defending intellectual property rights

  • Providing legal advice and representation in IP matters

  • Preparing and submitting sanitary registrations and regulatory filings

  • Managing technical evidence and documentation

  • Communicating with clients, authorities, and third parties

  • Complying with legal, regulatory, and ethical obligations

 

5. Legal Basis for Processing

We process personal data based on:

  • Performance of contractual obligations

  • Compliance with legal and regulatory requirements

  • Legitimate interests in providing professional services

  • Client consent, where required by law

 

6. Confidentiality and Professional Secrecy

All information received by the Firm is treated as strictly confidential. We are bound by professional secrecy obligations and implement measures to ensure that:

  • Confidential information is accessed only by authorized personnel

  • Sensitive technical and regulatory data is securely handled

  • Trade secrets and proprietary materials are protected from unauthorized disclosure

 

7. Information Sharing and Disclosure

We may share information only when necessary and under strict confidentiality safeguards with:

  • Intellectual property offices, regulatory authorities, and courts

  • External counsel, experts, or agents involved in client matters

  • Service providers supporting our operations (e.g., IT, document management)

We do not sell or commercially exploit client data.

 

8. International Data Transfers

Where necessary, client information may be transferred to jurisdictions outside the client’s country for the purpose of IP filings or legal proceedings. In such cases, we ensure appropriate safeguards are in place to protect the data.

 

9. Data Security

We implement administrative, technical, and physical safeguards, including:

  • Secure document storage systems

  • Encryption and access controls

  • Confidentiality agreements with staff and third parties

  • Regular security assessments

 

10. Data Retention

We retain personal and confidential information only for as long as necessary to:

  • Fulfill the purposes outlined in this Policy

  • Comply with legal, regulatory, and professional obligations

  • Resolve disputes and enforce agreements

 

11. Client Rights

Subject to applicable law, clients may have the right to:

  • Access their personal data

  • Request correction or updates

  • Request deletion or restriction of processing

  • Object to certain types of processing

Requests should be submitted using the contact details below.

 

12. Cookies and Website Data (if applicable)

If the Firm operates a website, it may collect limited technical data (e.g., cookies, IP addresses) to improve user experience. A separate cookie notice may apply.

 

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be communicated through appropriate channels and reflected with a revised effective date.

 

14. Contact Information

For questions or requests regarding this Privacy Policy or data protection practices, please contact:

 

PROPER Intellectual Property
Av. Tamaulipas 141, third floor

Condesa, Mexico City
main@proper.com.mx

+52 55 1084 4461
 

15. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the applicable legislation of Mexico. 

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16. No Guarantee of Results

PROPER (the “Firm”) provides professional services related to the preparation, filing, prosecution, and defense of intellectual property rights, including patents, trademarks, copyrights, industrial designs, and related regulatory matters.

While the Firm is committed to providing services with the highest level of professional diligence, skill, and care, the Firm does not and cannot guarantee the granting, registration, or successful enforcement of any intellectual property right.

 

17. Nature of Intellectual Property Proceedings

Clients acknowledge and understand that:

  • The outcome of patent, trademark, and other intellectual property applications is determined exclusively by the competent authorities (such as patent and trademark offices or courts).

  • Such outcomes depend on multiple factors beyond the Firm’s control, including prior art, third-party rights, examination criteria, legal interpretations, and regulatory requirements.

  • Authorities may issue objections, refusals, oppositions, or cancellations at any stage of the process.

 

18. Best Efforts Commitment

The Firm undertakes to:

  • Act in good faith and in accordance with applicable laws and professional standards;

  • Use reasonable skill, expertise, and diligence in handling client matters;

  • Provide strategic advice and representation aimed at maximizing the likelihood of a favorable outcome.

However, these efforts do not constitute a warranty, assurance, or promise of success.

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19. No Legal Outcome Warranty

Any opinions, assessments, or projections provided by the Firm regarding the likelihood of success are professional judgments only and should not be interpreted as guarantees or binding commitments.

Limitation of Reliance

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By engaging the Firm, the client agrees that:

  • Decisions made by intellectual property authorities or courts are outside the Firm’s control;

  • The Firm shall not be held responsible for adverse outcomes resulting from such decisions, provided that the Firm has acted in accordance with its professional obligations.

 

20. Acceptance

Engagement of the Firm’s services constitutes acknowledgment and acceptance of this policy and conditions.

 

 

 

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